Terms of Service

Last updated: 2026

These Terms of Service set out the conditions under which Smiles & Tears Studio provides personalized AI-assisted songs, lyric videos, photo and video montages, and AI music videos to business clients, event professionals and partner organizations.

1. Service Provider

2. B2B nature of the services

Smiles & Tears Studio primarily works in a business-to-business format with wedding planners, event organizers, agencies, venues, hotels, restaurants and other professional partners. The services are custom creative services produced for specific projects, events, clients or campaigns.

3. Services provided

The studio may provide personalized songs, lyric visuals, photo and video montages, AI-generated or AI-assisted music videos, subtitles, audio processing, editing and related creative production services. Each project starts from a brief provided by the client or partner.

4. Briefs and client materials

The client or partner is responsible for providing accurate information and confirming that it has the right to share all names, stories, photographs, videos, voice references, branding materials and other content submitted for production. The studio may refuse or request changes to materials that appear unlawful, misleading, harmful, defamatory, discriminatory, infringing or otherwise inappropriate.

5. Original content and AI-assisted production

Each song is created as a new, original work based on the submitted brief. The studio does not copy existing songs, clone the voices of real people without permission, imitate specific artists, or guarantee similarity to any copyrighted work. AI tools may be used as part of the creative process, but the final work is selected, edited and prepared by the studio team.

6. Approval, revisions and delivery

Unless agreed otherwise in writing, each package includes two rounds of revisions. Additional revisions, new creative directions, major changes to the brief, or requests made after approval may be quoted separately. Delivery timelines are estimates and may depend on the completeness of the brief, client feedback time, technical complexity and third-party tool availability.

7. Payment terms

Payment terms may be agreed individually with each partner or client. Unless otherwise stated, payment is due after full approval of the final work and before unrestricted commercial use, publication or delivery to the end client. Late payments may delay delivery of editable files, additional versions or future orders.

8. Cancellation

Because the services are personalized and produced for a specific brief, cancellations after production has started may be subject to a fee reflecting work already completed. If a free partner demo is provided, it is intended for evaluation of the service and may not be resold or publicly used as a final commercial deliverable unless separately agreed.

9. Usage rights

After approval and payment, the final delivered files may be used for the agreed event, private presentation, wedding, corporate event, client gift or related promotional purpose agreed with the studio. Resale as standalone stock content, upload to commercial music distribution platforms, paid advertising use, synchronization in third-party commercial campaigns, or use beyond the agreed scope requires separate written permission.

10. Portfolio and confidentiality

The studio will not publish private stories, client materials or final works in its public portfolio without permission. If the client grants permission, the studio may show selected excerpts, visuals or descriptions as examples of its work. Confidential project details may be handled under a separate agreement if required.

11. Third-party tools and platforms

The studio may use third-party services for AI generation, editing, file storage, communication, payment, analytics, hosting or delivery. The studio is not responsible for outages, policy changes, playback restrictions, processing delays or technical limitations caused by third-party platforms.

12. Liability

To the extent permitted by applicable law, the studio is not liable for indirect losses, lost profits, reputational loss, event schedule changes, or misuse of delivered files by the client, partner or end client. Nothing in these Terms limits liability where such limitation is not permitted by law.

13. Governing law

These Terms are governed by the laws of Portugal and, where applicable, the laws of the European Union. The parties will first try to resolve disputes through good-faith communication. If no resolution is reached, disputes may be submitted to the competent courts or dispute resolution bodies in Portugal, unless mandatory law provides otherwise.

14. Contact

For questions about these Terms, contact hello@smilesandtears.studio.